We give you 30 days to try out your TRUE. purchase to make sure it works for you.

Here’s what you need to know:

- You can return or exchange within 30 days of an online order delivery or local delivery. (some exceptions apply)
- Proof of purchase is required to return.
- Returns are free for TRUE. Members.

Other Terms
We reserve the right to require and electronically capture consumer information from a valid state or government ID for all returns/exchanges. We maintain a database of consumer return activity created solely for the purpose of authorizing returns and exchanges. We do not sell the information captured through this process. We also reserve the right to limit returns/exchanges made with or without receipts for any reason.